Furbo - Treat Tossing Dog Camera Examine App

Update failure

This latest update has caused my app to no longer open. All I get is a pop up telling me that a newer version of the app exists, however I have the newest version. The App Store only has the option to open the app, not to update it, so I know I am up to date. Disappointing development as I enjoyed this product before. Update to review, upgrading to three stars: the team got the app working again, and I was able to use it the next morning. They also responded to my review.

Weird update

Latest version killed the app for a few days, but I left the app on the loading screen for a minute and now it's working again.

Latest update has the app stuck in an update loop

It's so frustrating because I cannot use the app, even if I quit it and reopen it. I've already updated the app yet it keeps prompting me to update and redirecting me to the App Store!

Usually a great app

The Furbo app typically works great but after this latest update I can no longer access it. The app continually tells there is an update & forces me to the App Store. There isn't an update on the App Store as I already updated it to the latest version. Hopefully this resolved soon.

Can't use app anymore

Says I need to update even though I have the latest version of the app. this renders the Furbo useless.

Furbo Update! 👍🏻

I was so excited to finally see an update pending for the Furbo app on my iPhone today. It takes a little bit longer to view the live feed, but who cares, I can finally view it when I'm not connected to a WiFi network. Thank you for finally updating the app to be compatible with T-Mobile again.

Now works with T-Mobile !

It's finally working as it was the day I bought this product! It's been a bumpy road but I appreciate the response and follow ups with the support teams at furbo. Your hard work should be applauded. I'll now go back to watching my pup and sending treats while at work 👍🏼 you guys did great work !

My dog loves it

We have had no problems with it so far and the app works just fine on my Verizon phone. I've used the microphone, camera, etc and they've all worked great.

Very Cool

Works good on Verizon. The dogs love it!

Not compatible with T mobile and has to connect wifi

Really disappointing and not compatible with T-Mobile and it is taking them forever!!!!!!! What's your efficiency? Useless have to say

Doesn't work with TMobile

They are not transparent about their issues sign TMobile. If you email them they just respond blaming TMobile which is suspect because I've never had an issue with any other app. I purchased in December. They fixed the first issue and then you get an update and it stops working again. Beware.

Not Compatible with T-Mobile

If you have T-Mobile, don't buy Furbo. They've had lots of issues keeping the app working with the carrier. It hasn't worked for me in months.....

Horrible connection!

Don't buy this product. I bought Furbo so that I can know how is my dog doing whenever I am leaving for a weekend trip. But, every time, it loses the connection after the first night. Horrible!!! Also, Please include rat terrier or let user to type in the bred by ourselves. Or make this as a optional field. Be more considerate to people who have other breeds or mixed breeds. I don't want to call my dog "other breed"!! Also, I have 2 Furbo, can you support multiple Furbo in single account?!

No connectivity with T-Mobile

I like the unit but I'm very disappointed that I cannot connect on the T-Mobile 4G network. When is this update coming????

Cannot connect

I'm not able to connect for a couple of weeks. I've reset the Furbo many times and it still does not connect.

The idea is cool, dev team can't deliver

The T-Mobile can't connect issue is still unresolved as of 5/24/2017. I believe it's not just the carrier issue, because my other home cameras can stream just fine on the T-Mobile network. Come on guys!

Connectivity issues with Tmobile

I have been having a lot of connectivity issues with using the furbo with tmobile. I've been waiting more than a month and my furbo is not connecting at all.

Awful...(updated) still awful

Needs the option to not dim or shut off iphone screen when viewing the live feed. I like to have it sitting at my desk so I can watch for long periods of time but the screen auto shuts off every few seconds. And it would be great if there was an option to be notified based on motion detection rather than just bark detection. Also, the toggle between camera/video is not very intuituve and sometimes takes photos when tiggling back and forth. Same with the yellow arrow - I don't think it's necessary to see the photo on the live feed screen. Make the toggle a little larger and maybe turn it sideways and move it away from the actual shutter button and it'll be good. Lastly, and this isn't an app feature but a way to watch online in a web browser would be awesome! -Update 9/6/16- Minus one star because even though I have bluetooth and privacy mode turned on, my phone received about 50 notifications last night while I was home telling me my dog was barking when in reality, I was playing music in my house. If i'm home with privacy mode on, I don't need to know my dog is "barking". -Update 4/23/17- This app is horrible. The FAQs don't work. When trying to send a message to support, it won't send. There's no way to change a password to lock people out who have access to the camera. That's basic security 101. Legit, the worst app that I need to use on a regular basis.

Great device, works with T-Mobile now!

After a recent firmware update, the video connects over LTE on T-mobile! Overall great app. Have been using the device since December and the treat function works great and the two way audio also is great.

STILL worthless with T-Mobile

If you have T-Mobile, don't bother...

Works great

It's hilarious how everyone is blaming a mobile carrier for their issues. Quit using a cheap service provider maybe? Everything works as described, I have no complainants! Except the stupid reviews

What a piece of crap

You would think that after purchasing a $200 camera their app would work. What's the point of me only being able to use the camera when I'm sitting in front of my dog?!? Please fix this issue!!

This is Perfect

Interesting reviews. I myself have had the product for a week and my dogs already know that the sound emitted from the Furbo means treat. As I live in a condo, getting notifications when they bark is huge. This product does not disappoint and I'm able to launch the app and talk to them. Once they calm down, snacks are given. It's a great product that works.

T mobile cannot use the app

Sad

Doesn't work with Tmobile

Does not work with T-Mobile. And no clear answer as to when this will be resolved.

Completely worthless

Got one for Christmas. The device is inaccessible from anywhere outside of the house (LTE and other wifi networks). Completely useless and a waste of money.

Great concept

Great concept but there is an issue for T-Mobile customers which has prevented streaming while not on wifi. Has been over a month and this has not been resolved hence 2 stars since I can only use on wifi. Customer support has given vague answers as to when it will be fixed.

T-Mobile LTE Viewing broken

Still cannot view the camera over T-Mobile mobile network

Do not buy if you have updated iphone ios qp.2

Does not work outside of WiFi with new IOS update on iphone , waiting weeks already , we paid good money for this product we expect good updating and patching .

Fix iOS 10.2 T-Mobile Issue

Works great on WiFi, but you need to fix the iOS 10.2 T-Mobile known issue. Please fix and I will upgrade my review.

Love our Furbo 🐶

Great app easy to set up! We love checking up on our pups! You can even record audio and video and post it in social media! Try the Furbo it's totally worth it!

Cannot connect using cellular data

I have updated the Furbo app and still cannot connect using cellular data. I still get barking alerts but cannot connect to the camera. I do like that I have a progress bar and the app will display a network error rather than just a spinning wheel. However, the cellular connection issue is still not fixed.

Good app but annoying.

So I love my Furbo and the app BUT when I get the push notifications that my dogs are barking, I get 5-30 of them in rapid succession. It would be great to get one but I think more than 1 or 2 is just nuts.

Straight Forward App

Simple and easy way to utilize web cam features of the Furbo appliance.

App not connecting

When I'm not at home, the app doesn't connect to the device whether I'm on wifi or LTE even though I get barking notifications. Seems to defeat the purpose of the app despite having updated the firmware last night. 🤔

Awesome but needs adjustment.

App is clear and easy to use. It kept disconnecting from my wifi for no reason and had to restart it several times to get connection. Video,camera, & mic seemed to have massive lag as did the treat button. 3 taps and only released treats 1x. All in all great product, dogs and people happy!

More bugs than a locust plague

Won't connect unless on WiFi, says I need to update the app even though I just downloaded the latest version, when following prompt to update it says to connect to power when I already am, clicking update closed the app and nothing happens. Amazing idea, terrible app.

Will not connect on cellular data

After a successful set up, the Furbo app will not connect to the livestream feed on cellular data. The app has permission to use cellular data (checked it in settings). The stream connects over my home wifi, but the app and Furbo itself are useless to me if I cannot view the video stream when I am out and about.

Needs some minor updates

Having a firmware error update that keeps happening Great app

More than I bargained for.

Clear and up to date picture quality. The app is simple and direct. I get to monitor my pet and environment.

Best Doggy cam!

Love that I can see my dog anytime from my iPhone and even toss a treat at him:) It's super simple to set up and I love seeing him while I'm at work all day!

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