We've had furbo since it's inception on Kickstarter and it's been 100% PERFECT, even while on vacation in Jamaica, never a single issue... After update today, it's been "internal error, contact support" over and over trying to login. I've reset everything, restarted phone and iPad, still won't let me login!!! Why change what was always working so well?
I don't get why programmers always have to mess with a working platform or app! This needs fixed ASAP, as we rely on this daily now, and are going away this weekend. This is highly irritating and completely unnecessary!
UPDATE: FURBO has been 100% stable every day since the day after my last review! Not a singe issue since that update, and the issues that I did have were very short lived to be honest.
The truth is, sometimes we get spoiled with a great product, and only seem to take time to review products when they AREN’T at their best, and that’s not really fair to those that work so hard to keep things going and updated with all the Apple/Android firmware updates.
If it hadn’t worked so well for so long, I wouldn’t have been so surprised by the day and a half it wasn’t working right. I’ve had the Furbo since the first KickStarter release and long before the general public release, and it’s never disappointed, (with exception of the 1.5-day error message). It’s the ONLY Wi-Fi product out of MANY, that has worked flawlessly from the beginning, with very VERY little effort in the initial setup. I can view, record, snap pics, zoom, hear, talk, send treats, etc to my living room/dogs, from anywhere in the world that has at least a bar of cellular data or Wi-Fi signal. It’s truly the best electronic product I’ve purchased in years, (over 50 products purchased on KS alone).
Lastly, I must sincerely apologize for my last review, as again, it was heat of the moment, and based upon it always working 100% prior to that day, and everyday since.
Best product of the last 2-years by FAR!!!
I can’t wait for the upcoming Wi-Fi Nannie (type) camera release.
Thank you FURBO team!